Privacy Policy

1. Information We Collect

We collect only the information needed to respond to you and to understand how our website is used:

• •Information you submit: When you use our contact, consultation or product interest forms, we collect your name, email address, phone number, company name (if provided) and the details of your enquiry, such as the service, budget range or timeline you select.
• •Usage data: If you accept analytics cookies, Google Analytics collects information such as pages visited, time on page, referring website, approximate location (city level), device and browser type.
• •Technical data: Our hosting provider automatically processes basic technical information such as IP address and browser type to deliver the website securely and protect it from abuse.

2. How We Use Your Information

We use the information we collect to:

• •Reply to your enquiry and send you a confirmation that we received it.
• •Discuss, quote for and deliver the services or products you ask about.
• •Understand which pages are useful so we can improve the website.
• •Detect and block spam and abuse of our forms.

3. Cookies and Analytics

We use Google Analytics 4 with Google Consent Mode. Analytics cookies are only set after you click "Accept All" in our cookie banner; if you decline, Google Analytics does not store cookies on your device. We also use Vercel Web Analytics, which measures page views without cookies. We remember your cookie choice in your browser's local storage. You can change it at any time by clearing your browser's site data for quansail.com.

4. Service Providers

We share personal information only with providers that help us run the website and respond to you, and only for that purpose:

• •Vercel: website hosting and cookieless web analytics.
• •Resend: delivery of the emails generated by our contact forms.
• •Google: Google Analytics (with your consent) and our business email.

5. Disclosure Required by Law

We may disclose information if we believe it is necessary to comply with the law or a legal process, or to protect the rights, property and safety of Quansail, our clients or others. We do not sell your personal information.

6. Data Retention

We keep enquiry details for as long as needed to respond to you and to manage any resulting business relationship, and then delete them unless we are required to keep them by law. Analytics data is retained according to our Google Analytics retention settings.

7. Your Rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you can ask us to access, correct or delete the personal information we hold about you, or withdraw your consent. Email us at the address below and we will respond within a reasonable time.

8. Security of Your Information

We use encrypted connections (HTTPS), access controls and reputable service providers to protect your information. No method of transmission or storage is completely secure, but we take reasonable steps to keep your data safe.