Product Management Software

Brandelp.com: Streamlining Feature Requests & User Feedback Management

Brandelp provides a specialized feedback management system enabling product and development teams to efficiently collect, prioritize, track, and act on user feedback and feature requests.

Brandelp

2017

9 months

Brandelp

Product Management Software

Success Rating

The Challenge

In 2017, many product teams grappled with disorganized feedback collection and inefficient prioritization. Valuable user insights were scattered across emails, support tickets, and social media, making it hard to spot trends, prioritize development effectively, and close the loop with users. Brandelp needed a central hub to streamline this entire process.

Market Gap

Lack of efficient platforms connecting service professionals with customers

Time Inefficiency

Traditional service booking was fragmented and time-consuming

Transparency Issues

Lack of transparency in pricing and provider qualifications

Marketplace Strategy

Prioritized speed, trust, and user experience

Quick-Commerce Inspiration

Emphasized rapid service delivery

Verification Systems

Robust verification for service providers

Streamlined Booking

Minimized friction in the booking process

Our Approach

We designed an integrated feedback management workflow that unified collection, analysis, prioritization, and progress tracking. Our team built a flexible platform adaptable to various product development styles (like Agile or Kanban), ensuring data integrity and user privacy. The focus was on delivering actionable insights, enabling collaborative decision-making, and fostering transparent communication between companies and their users.

The Solution

Brandelp.com launched as a dedicated platform bridging the gap between product teams and users via structured feedback channels. It offered customizable feedback portals, smart categorization and duplicate detection to reduce noise, collaborative voting and prioritization tools for data-driven decisions, and clear development roadmap visualization. Companies could consolidate feedback from multiple sources, analyze it with powerful filters, and keep users informed about the status of their suggestions, automating much of the feedback lifecycle.

Flexible Feedback Collection API & Integrations

Natural Language Processing for Feedback Analysis

Configurable Prioritization Algorithms

Interactive Roadmap Visualization Tools

Advanced User Segmentation Capabilities

Integration with Development Tools (e.g., Jira)